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삶과 여행을 통해 만들어진 작은 컬렉션 - Frolla, 성수 - (International shipping available)
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이벤트
호주와 이탈리아에서의
삶과 여행을 통해 수집한 것들의
작은 컬렉션
- 프롤라 (Frolla) 성수 -
Q. 특색있는 이미지만큼이나 '프롤라' 라는
상호명도 흔치 않게 느껴집니다.
이 이름의 뜻은 무엇인가요?
Frolla 는 이탈리아어로
비스코티 도우, 반죽을 뜻합니다.
가장 유명한 것 중 하나는
'크로스타타' 입니다.
Q. 프롤라의 첫 보금자리를
성수동으로 정하신 계기가 있으실까요?
오래된 공장과 패션 매장,
멋진 카페가 뒤섞여 있는
성수동의 분위기를 좋아했습니다.
오래된 것과 새로운 것의 조화가
완벽하게 어우러집니다.
Q. 요즘 가장 핫한 성수 에스프레소바라는 말이
수식어로 따라다니며 뜨거운 관심을 받고 계신데,
인기 요인이 무엇이라고 생각하시나요?
우리는, 우리가 그렇게 특별하다고 생각하지 않습니다.
우리는, 우리가 사랑하는 것만 만듭니다.
우리의 지식과 경험, 그리고 개성을
한국에 가져오기 위해 최선을 다할뿐입니다.
어쩌면 우리는 한국이 경험하고 있는
새로운 커피 문화의 흐름에
어떤 가치를 더했을지도 모릅니다.
Q. 프롤라의 시그니처 메뉴인
'크로스타타'에 대해서
간단하게 설명해주실수 있나요?
'크로스타타'는 이탈리아에서
누구나 좋아하는 전통적인 케이크입니다.
소울푸드, 어린 시절의 추억,
당신의 어머니와 할머니, 가족의 이야기입니다.
Q.마치 유럽여행을 온것 같은
감각적이고 이국적인 분위기의
인테리어가 참 인상깊었어요.
프롤라의 인테리어 컨셉은 무엇인가요?
특별히 신경 쓰신 점이 있다면 무엇인가요?
인테리어는 단지 우리가 좋아하는 것의 표현일뿐입니다.
호주와 이탈리아에서의 여행과 삶에서
좋아하고 수집한 것들의 작은 컬렉션입니다.
프롤라의 브랜드 디자인은 시드니에서
오래 알고 지냈던 영국 그래픽 디자이너
'닉바클레이(Nick' Barclay)' 와의
콜라보레이션입니다.
우리의 스타일을 아는만큼
크리에이티브한 성향과 성격,
원하는 색상들을 조합하여
멋진 결과물을 안겨 주었습니다.
인테리어에 대해서는 더이상
신경쓰거나 걱정하지 않았지만,
매장공간이 협소하고 주차장이 갖춰져 있지 않아
많은 분들이 찾아오시지 못하셔서 안타깝습니다.
Q. 이탈리안 바리스타로서
파우스토님의 자부심은 무엇인가요?
내가 쌓아온 경험을
한국의 커피 문화에
더할 수 있다는 것 입니다.
Q. 프롤라 안에서 가장 기뻤던 추억은 무엇인가요?
가장 좋았던 일은 가수 '다비치' 강민경님이
우리를 찾아왔을 때 였던것 같아요.
우리는 그녀가 인스타그램 피드를 게시한 후에야
그녀가 프롤라를 방문했다는 것을 알았습니다.
좋은 느낌이었어요!
Q. 새로운 메뉴를 출시하신다면
어떤 메뉴를 만들고 싶으신가요?
베이커리 메뉴를 좀 더
집중하여 만들어보고 싶습니다.
Q. 손님들에게 '프롤라 (Frolla)' 가
어떤 공간으로 기억되었으면 하시나요?
손님들이 프롤라에 오셨을때 보다
드시고 가실때 느끼는 감정이
더 행복하고 가치 있었으면 합니다.
Payment
[PayPal]: Virtual Online Account, Credit/Debit Cards supported by PayPal
1. Payment with credit/debit card (VISA, MASTER, JCB, AMEX etc.) via PAYPAL – without a paypal account
2. Payment with credit card (Visa, Master, JCB, Amex, and etc.) - verified by 3D secure accepted
1. Payment with credit/debit card (VISA, MASTER, JCB, AMEX etc.) via PAYPAL – without a paypal account
2. Payment with credit card (Visa, Master, JCB, Amex, and etc.) - verified by 3D secure accepted
Shipping
- Delivery method : Parcel Service
- Shipping area : world wide
- Shipping cost : $0 ~ $25.00
- Delivery period : 3 - 7 days
- Shipping information : - Shipping method: DHL
- Shipping Area: Worldwide
- Delivery time: 3-7 business days from payment (Same day shipping is not available)
Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact e-mail(customercare@a-mont.com) if you would like to request an exchange or return on your order.
- Shipping costs:
1) DHL rates (automatically calculated).
2) Shipping bound for the Worldwide include US.
- Free shipping for orders over 200 USD.
- 25 USD flat rate for orders under 200 USD.
Shipping bound for other destinations: DHL rates are automatically calculated and charged.
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to US and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
Returns & Exchanges
1. Requirements:
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.
2) We accept return(s) if:
-you receive a product different from your order; or
-you receive a defective product.
**Return Instructions
(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
(2) A customer service representative will be in contact to assist you by email or phone.
(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if:
-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order:
*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.
2) We accept return(s) if:
-you receive a product different from your order; or
-you receive a defective product.
**Return Instructions
(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
(2) A customer service representative will be in contact to assist you by email or phone.
(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if:
-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order:
*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.
Product Inquiry
E-mail : customercare@a-mont.com
